Privacy policy

PogoTec Privacy Policy
Last modified December 21, 2016
Please read this PogoTec Privacy Policy (“Privacy Policy”) which is part of the PogoTec Terms of Use (“Terms of Use”) and PogoTec Terms of Sale (“Terms of Sale”) carefully. Any terms defined in the Terms of Use or Terms of Sale shall have the same meaning in this Privacy Policy. This Privacy Policy pertains to your (“you”) Accessing and Using the www.pogotec.com website, PogoTec services offered through third parties, interactions between users and PogoTec in its online store (“Online Store”), and PogoTec social media accounts including all content available through these various platforms (Collectively “Service”).
The Service is operated by PogoTec (“We” or “Us”). This Privacy Policy describes the information collected during the registration for and through your use of the Service, how we use it, how we share it, how we protect it, and the choices you can make about your Information.
ATTENTION: PLEASE READ OUR PRIVACY POLICY CAREFULLY BEFORE USING THE SERVICE. USING THE SERVICE INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THIS PRIVACY POLICY IN FULL. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, DO NOT USE THE SERVICE. You acknowledge (a) that you have read and understood this Privacy Policy; and (b) this Privacy Policy shall have the same force and effect as a signed agreement.
Unless explicitly stated otherwise, any new features that augment or enhance the current Service shall be subject to this Privacy Policy.
Please review the Privacy Policy each time you use the Service. BY USING THE SERVICE, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THE PRIVACY POLICY. If we materially change this Privacy Policy, we’ll let you know by showing it to you again when you access the Service.
I. Information We Collect
Information You Provide to Us
We collect information from you when you register for and use the Service, post User Submissions like photos, contact or interact with us, fill out a form, and voluntarily provide us with your comments and other content in connection with using the Service. When calling us, your telephone number and name may be collected.
When you register to purchase items on the Website, you will be accessing the services provided by a third party partner. In purchasing from the Website, we, or our payment processor, may collect your name, email address, telephone number, shipping and billing address, password, location data, payment information, company or personal phone number, IP address, device data, and any other information that you provide in the registration process.
When you use the Website or if applicable the App, we may collect data regarding your location, Wi-Fi connection information, Internet Protocol (IP) address, and browser and devices information.
When you submit a “Contact Us” form, we collect your name, email address, and may collect your phone number and any other information you choose to provide to us.
When you create a support ticket, we collect your email address and any other information you choose to provide to us.
When you enter contests or respond to promotions, we collect your entry information such as name, email address, physical address, phone number, and age.
When you redeem a coupon or otherwise interact with a retailer with which you have a loyalty account, we may collect your Loyalty ID and/or Loyalty account number.
Information We Collect Automatically When You Use the Service
You may use some portions of the Service anonymously, like browsing through the website without registering for use. However, we may still automatically collect information regarding each user of our Service, even those that do not expressly register, including your location, Internet Protocol (IP) address, telephone number, browser and device information, advertising identifiers, the domain name of your Internet search provider, the Service features you use, and the time of your use. We may also collect information about your access to and use of Services as described in the Cookies, Local Storage, and Other Tracking Technologies section, Section ¬IV below.
Information We Collect from Other Sources
We may collect information about you from third party sources including, but not limited to, social media companies, advertising partners, third party websites, and our employment services provider.
The Website provides connections with Facebook and Google; the App may provide connections to Facebook and Google also.
• We allow you to sign up and log into the Service using your Facebook account. If you connect with Facebook Connect through the Service, Facebook will ask your permission to share certain information from your Facebook account with the Service. We receive your public profile (which includes your Facebook User ID, your profile photo, your public information, and your friends’ User IDs), your language, your country, your list of friends, and whether you are in an age group, for instance, under 18, between 18-20, or 21 and over. We can also access, store, and update the information you share through Facebook. The Information is collected by Facebook and shared with us pursuant to the terms of Facebook’s privacy policy: https://www.facebook.com/policy.php. You can control the information that we receive from Facebook using the privacy settings in your Facebook account.
• We allow you to sign up and log into the Service using your Google account. If you connect with the Service through Google, Google will ask you to authorize the Service to access all or part of your Google Account on an Access Request Page. We receive your public profile like name, gender or country, and your email address. The information is collected by Google and shared with us pursuant to the terms of Google’s privacy policy: https://www.google.com/intl/en-GB/policies/privacy/. You can remove an application’s access to your Google account by accessing the “My Account” feature on your Google profile: https://support.google.com/accounts/answer/112802?hl=en.
We may receive information about you from other digital advertising companies with which we work (“Advertising Partners”) to help us deliver advertisements to you and recognize you across browsers and devices. This may include pseudonymous, advertiser identifiers that some retailers or third party ad platforms choose to share with us, such as you’re "Customer ID" with a retailer or an identifier associated with a hashed version of your email address. We may work with these Advertising Partners to synchronize their unique, anonymous identifiers to our own to enhance data points about a particular unique browser or device.
Some of Our business partners, such as Our Web analytics providers and our remarketing providers, also use cookies on our site, some of which may track users across websites and over time.
II. How We Use Your Information
We use the information that we collect for several purposes, including:
• The purposes for which you provided it;
• To provide information and services to you;
• To process and respond to your inquiries and comments;
• To send you information about your relationship or transactions with us;
• To administer, operate, and improve the Website or develop new products and services;
• To compile aggregate data for internal and external business purposes;
• To prevent fraud and abuse of the Website and to otherwise protect users and visitors and Our business;
• To assist law enforcement and respond to subpoenas; and
• To perform other business activities as needed, or as described elsewhere in this Privacy Policy.
As explained elsewhere in this Privacy Policy, personal information we collect may be processed by Our partners in providing services related to the Website (such as administration services, technical services relating to the maintenance, servicing, and upgrading of the Website, software, hosting services, customer service, and data migration services, among others).
III. How Your Information is Disclosed
Information may be disclosed to third parties in accordance with Our Privacy Policy. Please note that a user may choose not to share certain information as described in Your Choices Regarding Your Information, Section VIII below.
A. Third Party Service Providers and Business Partners. We may use third party service providers and business partners to perform functions in connection with the Service, such as site analytics, remarketing, and functions related to analyzing and improving the Service usefulness, reliability, user experience, and operation, advertising, storing data, providing users with products and services, shipping and fulfilling orders, and as otherwise described in this Privacy Policy. We also may share users’ personal information with advertisers for their direct marketing and promotional purposes and so they can provide services to you. We may use remarketing pixels from Facebook and share some of your personal information with it for use in advertising.

We use a third party service, Shopify, to run the Online Store where you make purchases of our items. Shopify is an E-Commerce platform that allows us to sell our products to you. Shopify does collect some of your data, including name, email, shipping and billing address, payment details, company name, phone number, IP address, and device data. Shopify collects the data to provide us with Shopify Services, including supporting and processing orders, authentication, and processing payments. Shopify also uses the information to improve their services. You can review Shopify’s Privacy Policy here: https://www.shopify.com/legal/privacy; and its Terms of Use here: https://www.shopify.com/legal/terms.

B. Business Changes. If we become involved in a merger, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction or if the ownership of all or substantially all of our business otherwise changes, we may transfer Your information to a third party or parties in connection therewith.

C. Affiliates. We may also share your information with our affiliates for purposes consistent with this Privacy Policy. Our affiliates will be required to maintain that information in accordance with this Privacy Policy.

D. Investigations and Law. We may disclose information about you to third parties if we believe that such disclosure is necessary to:

• Investigate fraud and abuse on the Service;
• Take action regarding suspected illegal activities;
• Enforce or apply this Privacy Policy or other agreements with Us;
• Comply with the law or guidance and cooperate with government or law enforcement officials or private parties;
• Protect Our rights, reputation, safety, and property, or that of users or others;
• Respond to claims and legal process (for example subpoenas); and/or
• Protect against legal liability.

E. Aggregated Information. We may share aggregated information relating to users of the Service with affiliated or unaffiliated third parties. This aggregated information does not contain personal information about any user.

F. Analytics. We use third party analytics tools to help us measure traffic and usage trends for the Service. These tools may use cookies and other technologies to collect information about your use of the Service. These tools collect information sent by your device or the Service and other information that assists us in improving the Service. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

We use Google Analytics to better understand who is using the Service and how people are using it. These analytics providers use cookies, pixel tags and other technologies to collect and store information such as Website pages visited, places where users click, time spent on each Website page, IP address, type of operating system used, location-based data, device ID, search history, and phone number. We use this information to improve the Website and as otherwise described in this Privacy Policy. Please see http://www.google.com/policies/privacy/partners/ for information about how Google Analytics uses this information, visit https://tools.google.com/dlpage/gaoptout for information about the Google Analytics Opt-out Browser Add-on, and visit http://www.google.com/settings/ads/ to adjust the settings for your Google account.

We also use Google Analytics in connection with Our Apps. Google Analytics collects and stores information from users of the Apps, such as an identifier that helps Google determine which ads it has served to other mobile applications on your device, location-based data, IP address, type of operating system used, device ID, application pages visited, and time spent on each application page and in total.
We may also participate in certain Google Advertiser features including Demographics and Interest Reporting, Remarketing, and Google Display Network Impression Reporting. These features use third party cookies and other tracking mechanisms and allow us to market our products to you through advertisements on other websites. You can opt out of these Google features by downloading and installing Google’s opt-out browser add-on.
Google Analytics may track you over time and across websites or applications.
IV. Cookies, Local Storage, and Other Tracking Technologies
Cookies are small files that a website or its service provider transfers to your computer through your Web browser (if you allow it) that enable the website’s or service provider’s system to recognize your browser and capture and remember certain information. Third parties using cookies may collect the following types of data, including, but not limited to, IP addresses, cookie identifiers, and website activity. You can instruct your browser to stop accepting cookies. But if you do not accept cookies, you may not be able to use all portions of all functionality of the Service.
• Persistent cookies remain on the visitor’s computer after the browser has been closed.
• Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when they close the browser software.
• We use cookies to recognize your device and provide you with a personalized experience.
• We also use cookies to serve customized ads from Google and other third-party vendors like Shopify.
• We may also use web beacons, tracking technology and other automated tracking methods on our websites, in communications with you, and in our products and services to measure performance and engagement.
V. Security
We implement a variety of security measures to protect the safety of your personal information when you enter, submit, or access your personal information. Please keep your account and device passwords secure to help ensure the safety of your personal information.
While we take reasonable measures to protect the information you submit via the Service against loss, theft and unauthorized use, disclosure, or modification, we cannot guarantee its absolute security. No Internet, email, or mobile application transmission is ever fully secure or error free. Email or other messages sent through the Service may not be secure. You should use caution whenever submitting information through the Service and take special care in deciding which information you provide us.
We cannot guarantee that transmissions of your personal information will be fully secure and that third parties will never be able to defeat our security measures or the security measures of our partners. WE ASSUME NO LIABILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO TRANSMISSION ERRORS, THIRD-PARTY ACCESS OR CAUSES BEYOND OUR CONTROL.

VI. Data Retention Policy, Managing Your Information
We will retain your information for as long as you use the Service and for a reasonable time thereafter. Please note that some or all of the information we have collected may be required in order for the Service to function properly.
VII. Links to Other Websites or Applications
This Privacy Policy applies only to the Service. The Service may contain links to other websites, apps, or may forward users to other websites or apps that we may not own or operate. The links from the Service do not imply that we endorse or have reviewed these websites or apps. The policies and procedures we describe here do not apply to these websites or apps. We neither can control nor are responsible for the privacy practices or content of these websites or apps. We suggest contacting these websites or app providers directly for information on their privacy policies. Nonetheless, we seek to protect the integrity of Our Service, and welcome any feedback about these linked websites and mobile applications.
When you connect with Facebook or Google through the App or Website, the entities may provide us with information as described in Section I above.
VIII. Your Choices Regarding Your Information
You have choices regarding the use of information by the Service.
• Changing Your Information. To change your information, please update your settings on your mobile device through the Edit Profile tab or contact us at support@pogotec.com
• Closing Your Account. You may close your account by contacting us at support@pogotec.com. If the email account associated with your email address is not active, we may close your account without notice.
• Email Communications. You can make changes regarding receiving email communications from us by contacting us at support@pogotec.com.
• Social Networking. You should make sure you are comfortable with the information that a third party social networking service may make available to Us by carefully reviewing the social media service’s privacy policy and terms and conditions and by modifying your privacy settings directly on that service.
• Location Information. We currently collect location information in order to use our Apps. If you do not consent to this collection, you cannot use our Apps. If you initially consented to our collection of location information, you can subsequently stop the collection of this information at any time by following the standard uninstall process to remove our Apps from your device. Additionally, if you consented to the collection of location data on our website, or on our partners' websites, and wish to withdraw that consent, you can adjust the settings in your Internet browser.
• Opt-Outs Available from Our Partners. Some of Our partners allow users to opt-out of their collection of information. See Section III(F) Analytics, and Section IV Cookies, Local Storage and Other Tracking Technologies sections above for details.
IX. Information Collected from Other Websites and Mobile Applications, and Do Not Track Policy
Through cookies we place on your browser or device, we and our partners may collect information about your online activity after you leave the Service. Just like any other usage information we collect, this information allows us to improve the Service and customize your online experience, and otherwise as described in this privacy policy. Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and mobile applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and/or across different websites and mobile applications and services. The Service does not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Service and after you leave the Service.
X. Children
We do not knowingly collect personal information from an individual under age 13. If you are under the age of 13, please do not submit any personal information through the Service. If you have reason to believe that we may have accidentally received personal information from an individual under age 13, please contact us immediately at support@pogotec.com.
XI. Terms and Conditions
Please also visit the PogoTec Terms of Use at https://www.pogocam.com/pages/terms-and-privacy which state the terms, disclaimers, and limitations of liability governing your use of the Service.
XII. Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time and from time to time. Please review this Privacy Policy periodically, and especially before you provide any information. This Privacy Policy was made effective on the date indicated above. Please check our website to ensure that you are reviewing the most recent Privacy Policy.
XIII. How to Contact Us
Please feel free to contact us by email at info@pogotec.com, by writing us at 4502 Starkey Road, Suite 109, Roanoke, VA 24018, by phone at (540) 904-5156, or filling out a Contact Us form on the Website at http://www.pogotec.com/contact/, if you have any questions about this Privacy Policy.

XIV. Your California Privacy Rights
Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties’ direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing us at support@pogotec.com.